About
A computer specialist, not a faceless shop.
Jared Truax runs TLC Computer Help for homes and small offices in Houston, Texas — repair, break-fix, virus removal, and the rest of the basics.
Why this company exists
Most people do not need an outsourced IT department. They need the computer on the desk to start, stay clean, and make sense. TLC Computer Help is built for that work: repairs, upgrades, virus removal, home networking, troubleshooting, and training.
The name is the point. Tender loving care for the machine you already have — and a straight answer when it is time to replace it.
The working philosophy
- Diagnose before buying parts or wiping the drive.
- Keep the files when the machine can be trusted.
- Fix the cause, then show the person how to avoid the repeat visit.
- Say when the job is past basic support and needs a different kind of partner.
What you can expect
Local Houston service with remote help when that is enough. Direct answers. No invented certifications, 24/7 SOC claims, or reviews we do not have permission to publish. Hours appear here when they are confirmed.
Next step
Tell us what the computer is doing — or not doing
Use the short form. If this is an active outage, say so. Existing clients should use Client Support.
Prefer the phone? (713) 530-1054