Slow is a diagnosis, not a personality.

The outcome

One recommended fix — cleanup, an SSD, more memory, or a replacement — with the reason written down.

1. Step 1

   Measure

   Boot time, drive health, memory pressure, and whether malware is part of the story.

2. Step 2

   Choose

   Cleanup, a targeted upgrade, or replace. We price the upgrade against a new machine.

3. Step 3

   Do the work

   The chosen fix, then a hand-back so you can tell if it actually feels faster.