Solutions
The problem first. The parts second.
These pages answer a specific situation — virus cleanup, a slow machine, or a new computer that still needs your files.
Get the Virus Off the Computer
A contained cleanup when pop-ups, scareware, or a locked-up browser take over the machine.
Fix a Slow Computer
Find whether slowness is a dying drive, too little memory, malware, or a machine that is simply done.
Set Up a New Computer
Unbox, move the files that matter, and leave the leftover junk from the old machine behind.
Next step
Tell us what the computer is doing — or not doing
Use the short form. If this is an active outage, say so. Existing clients should use Client Support.
Prefer the phone? (713) 530-1054
